# IoT Platform for Power Generation Equipment Makers | TagoIO

> Connect the gensets, UPS units, battery storage and EV chargers you build, new or already in the field. See each one ready on its site, automate service and bill guaranteed standby in an app with your brand.

Ship the machine. Sell the power it generates.

Connect every machine you ship, see how it runs at each customer's site, and bill its output, standby and uptime by the month.

- [Request a Demo](https://tago.io/request-demo.md)
- [Get Started Free](https://admin.tago.io)

## Any machine can be connected

Each machine reports over the network its site has, from a Modbus line to a satellite link.

- UPS, inverters and rectifiers
- EV chargers
- Gensets and mobile power
- Battery storage and solar

Networks and protocols: Modbus, LoRaWAN, Sigfox, Cellular, MQTT, HTTP, Satellite.

- [Explore the Backend](https://tago.io/backend.md)

## A machine that reports can earn every month

Once your machines report from the site, you can sell more than the hardware. That's the Fusion Strategy.

- **Fusion Products**: The machine, now connected. Gensets, UPS units and chargers that report fuel, load and battery health.
- **Fusion Services**: The machine plus a paid service plan. A plan that catches a failing battery charger before the genset fails to start.
- **Fusion Systems**: What your whole installed base learns. Battery life and fuel per kWh, compared across every site you serve.
- **Fusion Solutions**: The result, billed every month. Standby power by the month, with availability guaranteed.

- [Fusion Strategy](https://tago.io/fusion.md)
- [Explore the Fusion ladder](https://tago.io/blog/climbing-the-fusion-ladder.md)

## One dashboard, from reading to invoice

Verrall Power bills Fenmoor Hospital by the week for every hour its genset stands ready to start. Watch what happens when the battery charger starts to fail.

- **Analysis flags it**: Battery 1.6 V under float, past the early warning.
- **Action books the check**: Charger check added to the next visit. The site was told.
- **Charger replaced on the visit**: New charger fitted, battery back on float. Nothing to do.
- **Status**: Week closed without reaching critical failure. Guarantee kept.
- **Uptime this week**: 100%
- **Guarantee**: Kept
- **Ready to bill**: $294.00

Simulated data.

## TagoAI builds it. TagoIO keeps it running.

The TagoAI assistant builds your dashboard, which runs on TagoIO's foundation.

- [Learn how TagoAI works](https://tago.io/ai.md)

Running on TagoIO:

- **Infrastructure**: Hosted on AWS, in the US or the EU. 99.9% uptime SLA for eligible accounts.
- **Security**: ISO 27001 certified, GDPR compliant, encrypted end to end.
- **Support**: Paid plans get answers by email, and eligible plans by chat or video call.

## Hand it to every customer, with your name on it

Each customer signs in to TagoRUN and sees only their own machines, visits and plan. Add‑ons make it completely white‑label.

- [Explore TagoRUN](https://tago.io/run.md)

## The sensors are already integrated

New machines report straight from their controller. Machines already in the field take add-on sensors, with no change to the machine.

- Run hours
- Battery voltage
- Fuel level
- Coolant temperature
- Electrical load
- Frequency
- State of charge
- Charging power

- [Browse 500+ integrated devices](https://tago.io/devices.md)

## Questions from power equipment makers

### Can I connect machines that are already in the field?

Yes. Add-on sensors for battery voltage, fuel level, temperature or location retrofit a machine without opening its controller, over cellular, satellite, LoRaWAN or the other supported networks. New machines can send straight from their controller over MQTT or HTTP.

### What if my controller sends its own data format?

A payload parser on the device turns your format into variables as each message arrives, so the readings land ready for dashboards, Analysis and Actions.

### Can each customer see only their own machines?

Yes. Access Management policies decide which dashboards each TagoRUN user sees, by user, by tag or for everyone, so one app serves all your customers and each one sees only its own machines.

### Can the app carry my brand instead of TagoIO's?

Yes. TagoRUN portals run on your own domain with the Custom Domain & Whitelabel add-on, and the Custom Mobile App add-on deploys your app to the App Store and Google Play, completely white-label and branded as your own.

### Can I bill my customers for standby or energy?

TagoIO measures it and your billing stays yours. An Analysis can total the hours ready, the run hours or the energy delivered by each customer's machines every month, show it in their app and send the figures to your billing system over HTTP.

### Can TagoAI build the dashboards for me?

Yes. Describe the Custom Widget you want in the TagoAI panel on a dashboard, and TagoAI creates the widget and its code. Check its values against your device data before your customers see it.

- [Building Custom Widgets with TagoAI](https://docs.tago.io/docs/tagoio/widgets/custom-widget/building-custom-widgets-with-tagoai)

## Start with one machine.

Talk to an expert, or start free and connect it yourself.

[llms.txt](https://tago.io/llms.txt)