IoT Enabling Risk Mitigation and Insurance Savings in Smart Buildings

The Background

The building sector faces growing challenges related to risk, compliance, and cost. In the United States alone, non-weather-related water damage causes $8.24 billion in annual insurance losses, and between 2016 and 2020, 1 in 60 insured homes filed a water damage claim.

Founded in 2019 in New York, ProSentry delivers full-building risk mitigation platforms for commercial and multi-family properties. The company integrates IoT sensors that monitor water, gas, oil, environmental conditions, and mechanical systems, offering building-wide visibility and real-time alerts.

Unlike single-apartment or consumer-focused IoT devices, ProSentry’s approach is holistic: it reduces risks across entire buildings, extends asset lifespan, and helps property owners comply with strict local regulations.

The Challenge

Traditional facilities maintenance was fragmented, hard to scale, and often reactive instead of preventative. ProSentry developed a flexible, scalable solution that could unify diverse monitoring needs, ensure regulatory compliance, and deliver measurable risk reduction, all while being simple enough for property managers to deploy themselves.

Comprehensive real-time system

The building management market required a user-friendly platform capable of integrating multiple sensors across entire properties while also adapting to the unique demands of commercial and residential buildings.

Technology Fragmentation

Many properties relied on outdated or disconnected technologies that made it difficult to centralize monitoring or share information.

Driving Market Adoption

Property owners and managers were often used to reactive maintenance. The real challenge was shifting the mindset toward preventive monitoring, demonstrating the value of investing in risk mitigation before problems escalated.

ProSentry is not just reducing leaks. We’re reducing risks. The challenge was scaling preventative solutions across entire buildings and ecosystems.

Nadav Schnall, CEO & Co-Founder

The Solution

Leveraging LoRaWAN connectivity and the TagoIO platform, ProSentry built a seamless IoT ecosystem that integrates multiple sensor types with intuitive onboarding and real-time dashboards, streamlining deployment and enhancing building safety. Within seconds, ProSentry delivers instant sensor detection, detailed mobile alerts, live operator calls, allowing timely staff response, and ensuring leaks or malfunctions are contained before they escalate.

Unified & Adaptable IoT Platform

With the TagoIO Platform, ProSentry built a system that connects water, gas, and environmental sensors across entire buildings and rapidly added new monitoring features in response to regulatory changes and customer needs.

Simple, Scalable Deployment & Self-Service

Onboarding and sensor installation were simplified through QR-code setup and automated registration, enabling buildings to self-manage installation and monitoring while ProSentry provided onboarding and ongoing support.

Real-Time Alerts & Remote Actions

The platform alerts managers in real time and enabled remote actions (e.g., shutting water valves off), turning insights into immediate responses to contain incidents quickly.

TagoIO has been with us every step of the way over the past few years, helping us grow into an award-winning company and build a spectacular platform.

Nadav Schnall, CEO & Co-Founder

The Results

With TagoIO powering the ProSentry platform, ProSentry shifted building management from a reactive process to a proactive strategy. By centralizing data from multiple sensors into one intuitive ecosystem, it enabled faster decision-making, reduced insurance costs, and supported compliance with evolving regulations. The solution also improved safety, streamlined operations, and gave property owners and tenants greater peace of mind across diverse building types.

1. Greater Scalability

ProSentry quickly deployed its solutions across different types of buildings without relying on tech-heavy processes. This allowed a broad range of property owners to benefit from its platform.

2. Safety and operational efficiency

Instant alerts with precise issue locations reduced response times and minimized damage, protecting property value, improving occupant safety, and supporting regulatory compliance.

3. Insurance savings

Through proactive risk management, its clients reduced insurance premiums and claims, achieving substantial savings across commercial and residential properties.

4. Improve owner and tenant satisfaction

Property owners and tenants experienced fewer disruptions and safer living environments. The platform’s easy and fast onboarding process further encouraged adoption and built trust among users.

ProSentry continues to prove how IoT can bring reliability and peace of mind to property owners and managers. By combining intelligent sensors, seamless connectivity, and real-time insights powered by TagoIO, the company helps customers prevent incidents before they happen, protecting assets, improving operations, and building trust across every property they serve.